Shipping policy
Order Processing Time
Orders will be processed and dispatched within 2‑5 business days after payment confirmation. Processing does not include weekends and official public holidays.
International Delivery
All goods are shipped from China to countries around the world. Standard international shipping normally takes 10‑30 business days. Delivery time may be affected by customs clearance procedures and local postal service conditions.
Customs Duties & Taxes
Import duties, tariffs and any local taxes for destination countries shall be borne entirely by the buyer. We are not liable for goods detained by customs, customs‑caused delays or any related charges.
Accuracy of Shipping Address
Buyers must provide complete and accurate delivery address. We shall not take responsibility for mis‑delivery or package return caused by incorrect or incomplete address information provided by customers.
Lost or Delayed Parcels
If your parcel is delayed or missing, please first make enquiries with your local post‑office. You may reach out to us through our Contact‑Information page for tracking assistance with official tracking numbers.